Drone Processing Operator and Pro Operator subscriptions include a set number of uploads each month: 3 on Operator, 10 on Pro Operator. Run out mid-season and you can still send the flight. The Upload Images page lets you buy extra uploads, one at a time, at the pay-per-upload rate.
Where to see what you have left
Two places show the same counter:
- Upload Images: the page shows how many uploads you have left this month out of your plan’s allowance.
- Settings → Subscriptions: the same count, plus the date your uploads reset.
Check it before a flying day so you know whether the next flight comes out of your allowance or needs a payment.
When uploads reset
Uploads reset on the monthly anniversary of your subscription: the same day of the month you started, not the first of the calendar month. Annual subscribers get their allowance monthly too, on that same anniversary day.
Unused uploads do not roll over. On the reset date the counter goes back to your full monthly allowance whether you used the previous month’s or not.
Sending a flight once the counter reaches 0
When you have no uploads left, the Upload Images page offers extra uploads at the pay-per-upload rate shown on the page. Only the account owner can pay for one; a teammate who reaches this point needs to ask the owner. Each extra upload is paid for separately:
- Build the flight as usual: add your images, farm, site, date flown, and what you want processed. See How to upload a flight.
- The submit button reads Pay $X & Upload, showing the rate for that upload.
- Complete the secure checkout. Once payment clears, your images upload and the flight submits, exactly as it would on a flight covered by your allowance.
Each extra upload is a one-off purchase, not an advance on next month’s allowance. Your counter still resets to the full number on its normal date.
A 3D model (Inventory + Measure & Create 3D) can be added to an extra upload and is priced at checkout. Shrink analysis is not offered on extra uploads; it comes from your plan’s monthly shrink analyses. See Track shrink.
Going past your allowance most months
Paying for the odd extra upload makes sense at harvest or when a re-fly is needed. If you are flying more than a few extra uploads a month, a larger plan is the better fit:
- Pro Operator: 10 uploads a month instead of Operator’s 3, with Tracker Business included.
- Enterprise: many farms and users under one account, with monthly invoicing. Enterprise accounts are not offered extra uploads this way; talk to your account manager.
Compare them in the plans overview, and see Managing billing and payments for how plan changes are handled.
Questions
Email [email protected] with your farm name and the date flown, and we will sort it out.
Before your next flying day, open Settings → Subscriptions and write down two numbers: uploads left, and the reset date.